Question 1

How quickly will I get a response?

Accepted Answer

We typically respond within 24-48 hours on business days. For urgent billing issues, please include your account email.

Question 2

How do I manage my subscription?

Accepted Answer

You can manage your subscription from your Profile page. Click "Manage Subscription" to access the Stripe customer portal where you can update payment methods, change plans, or cancel.

Question 3

I found a bug — how do I report it?

Accepted Answer

Select "Bug Report" as the topic above and include as much detail as possible: what you were doing, what happened, and what device/browser you're using.

Question 4

Can I request a feature?

Accepted Answer

We'd love to hear your ideas! Select "Feedback & Suggestions" as the topic and tell us what you'd like to see in Yummonom.

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Common Questions